Cookie Policy
Effective Date: January 15, 2025
When you visit luminousflareon.com, we want you to understand how we collect and use certain information. This policy explains our approach to tracking technologies — what we use, why we use them, and how you can manage your preferences.
We're committed to transparency about data practices. As a platform focused on machine learning investment strategies, we collect minimal data necessary to provide our services and improve your experience with our analytical tools.
What Are Cookies and Tracking Technologies?
Cookies are small text files stored on your device when you visit websites. They help sites remember your preferences, keep you logged in, and understand how you interact with content.
We also use similar technologies like web beacons, pixel tags, and local storage. These work alongside cookies to help us analyze user behavior patterns and optimize our machine learning platform performance.
Think of them as digital bookmarks — they remember where you've been and what you were doing, so your next visit feels seamless.
Types of Tracking We Use
Essential Cookies
These keep our platform running. They handle security, load balancing, and session management. Without them, you wouldn't be able to access protected areas or use core features of our investment analysis tools.
Functional Cookies
These remember your choices — language preferences, display settings, and customized dashboard configurations. They make your experience personal without collecting sensitive information.
Analytical Cookies
We track how visitors navigate our site, which pages get the most attention, and where users encounter difficulties. This helps us refine our machine learning interface and improve educational content delivery.
Performance Cookies
Our platform processes complex financial calculations. Performance cookies monitor system response times, identify bottlenecks, and help us maintain fast, reliable service during market hours.
Why We Collect This Information
Transparency matters, especially when dealing with financial technology. Here's exactly what we do with tracking data:
- Maintain secure access to your account and protect against unauthorized login attempts
- Remember your analytical preferences and customize model parameters you've configured
- Track which educational resources help users understand machine learning concepts better
- Monitor system performance during high-traffic periods and market volatility
- Identify technical issues before they affect your experience with our tools
- Understand which features get used most and which need improvement
- Test new interface designs and measure their impact on user satisfaction
- Comply with regulatory requirements for financial technology platforms
Specific Cookies We Deploy
| Cookie Name | Purpose | Duration |
|---|---|---|
| lf_session | Maintains your login session and authentication state | 24 hours |
| lf_preferences | Stores dashboard layout and display settings | 12 months |
| lf_analytics | Tracks page views and feature usage patterns | 6 months |
| lf_performance | Monitors system response times and load metrics | 30 days |
| lf_security | Detects suspicious activity and prevents fraud | Session only |
How Long We Keep Your Data
Session cookies disappear when you close your browser. Persistent cookies stick around for the duration listed above, but you can delete them anytime. We review stored data quarterly and remove information that's no longer needed for legitimate business purposes.
Analytics data gets aggregated and anonymized after 90 days. Individual tracking patterns become part of broader usage statistics — useful for platform improvement but not tied to your specific identity.
Managing Your Cookie Preferences
You control how websites track your activity. Most browsers let you block or delete cookies through their settings menu. Keep in mind that disabling essential cookies might limit your ability to use certain features on our platform.
Browser-Specific Instructions
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
- Opera: Settings → Privacy & Security → Cookies and site data
If you're accessing our platform from Thailand, be aware that clearing cookies will reset your timezone and market preference settings. You'll need to reconfigure these when you return.
Third-Party Services
We work with select external providers who help us analyze platform usage and maintain infrastructure reliability. These partners may place their own cookies when you visit our site.
Our analytics provider processes aggregated traffic data. Our content delivery network uses cookies to serve static files efficiently. Our security service monitors for distributed attacks and malicious activity.
Each third party operates under their own privacy policy. We vet these partners carefully but recommend reviewing their policies directly if you want complete transparency about their data practices.
Mobile App Tracking
If you use our mobile application, we collect similar information through device identifiers and local storage rather than traditional cookies. The purposes remain the same — security, functionality, and service improvement.
Mobile operating systems give you control over tracking permissions. Check your iOS or Android settings to manage what data our app can access. Disabling certain permissions may affect features like push notifications or offline data synchronization.
Do Not Track Signals
Some browsers send "Do Not Track" requests to websites. There's no industry standard for interpreting these signals, and we don't currently respond to them in a specific way.
That said, we respect privacy preferences. If you disable cookies through your browser settings, our site will honor those choices even without a DNT signal. Essential cookies may still function to maintain basic security and session management.
Changes to This Policy
We update this policy when we modify our tracking practices or add new technologies. Check the effective date at the top to see when we last revised it.
Significant changes will be announced through email notifications or prominent site banners. Minor clarifications or formatting updates happen without notification — they don't materially affect how we collect or use data.
Last reviewed and updated: January 2025. Next scheduled review: July 2025.
Questions About Cookies?
We're here to help if you need clarification about our tracking practices or want to discuss your privacy options. Reach out through any of these channels:
- Email: info@luminousflareon.com
- Phone: +66 2 832 5041
- Address: 5, 7 Buppha Buri Alley, Chong Nonsi, Yan Nawa, Bangkok 10120, Thailand
For technical questions about specific cookies or tracking technologies, our support team can provide detailed explanations and help you configure your preferences.